We understand the challenges Essex businesses face in keeping their IT environment up-to-date, secure, and compliant. We know you’re aware of the importance of it but we also understand you don’t have the time or resource to deal with it, That’s why we’ve developed a comprehensive IT solution designed to cover every aspect of your technology needs, allowing you to focus on what you do best: running your business.

Amazing Network Connectivity

Experience super-fast and reliable internet connectivity sourced from all major providers, complete with backup 4G/5G to ensure uninterrupted operations. Connected to state-of-the-art data and electrical cabling, next-generation firewalls, switches, and wireless solutions, ensuring your office or building remains reliably connected. We build the backbone that your business thrives on.

Network Connectivity

Hardware for Essex Businesses

Hardware for Today’s Business – Benefit from up-to-date, business-grade laptops, PCs, screens, and accessories. Our hardware solutions are designed to keep you compliant and ensure your team operates efficiently, without the common frustrations of slowdowns or downtime.

View Hardware

Microsoft365 & Essential Tools for Efficiency and Security

Gain access to all the core software your business relies on, including Microsoft365 Premium, Adobe Pro, and tools from password management to signature management, we equip your business with the tools you need to succeed.

Discover essential tools

Advanced Cybersecurity Services in Essex

Elevate your defence with our cybersecurity solutions, from encryption to real-time monitoring. Our tools ensure your data’s safety and your peace of mind, expert assistance and guidance to bolster your security posture and protect your business.

Essential Cybersecurity

Robust Email and Data Backup

Safeguard your business with comprehensive email and data backup solutions. In the event of any IT issues, you’ll be back up and running in no time, ensuring business continuity.

Email and data backup

247 Technical & User Support

Ourdedicated support team is here for you and your staff around the clock. Whetherit’s resolving an issue or providing training and guides, we’re committed toenhancing your team’s capabilities and your business’s performance.

24/7 Support

Why Choose Us

Who for SME’s across Essex with no internal IT team –We provide an alternative to costly staff costs and hassle, we provide everything you need to thrive and grow.

Our USPs A complete solution with no upfront cost, everything taken care of, fully managed and a unique ability to simplify the complexities of IT.

Our Guarantee We are so confident in our solution that we provide a bold guarantee, if your IT goes down we will have you up and running in no time and if it goes beyond 24 hours we won’t charge you support for the entire month.

Our Way of doing things Brightside Clarity is our term for how we do business, straightforward, organised, planned and transparent. We ensure you know where you are at all times.

Our Ethos – Our “Help-first” approach is fundamental to how we work, if you have an issue or need help we are there and will get to work on assisting you before asking why.

Shift from reactive to proactive IT with our unique approach

We don’t just wait for problems to occur; we actively work to understand your business, pre-empt challenges, and implement solutions that drive efficiency and value.

How we Simplify IT

Transform your business with our complete IT solution

In today’s fast-paced business environment, seamless IT infrastructure is not just an option; it’s a necessity for growth and efficiency.

Discover our Services

In need of immediate IT assistance in Essex?

Rest assured, we’re here to help with only one question: What do you need help with? Our ‘help first’ ethos means we jump straight to your aid, no questions asked. It’s our chance to prove our worth and pave the way for a future relationship built on responsive support and mutual trust.
Our team can be available quickly to help resolve your problem, no long-term commitment required.

Get immediate help

The transformation spearheaded by our IT partners has profoundly impacted H&V Insulation. The migration of our critical Sage Software to Microsoft Azure, together with the comprehensive IT upgrades, has streamlined our operations and significantly enhanced our cybersecurity posture. Their expert guidance and support at every stage of this journey have been invaluable.

Rob Collins, Managing Director H&V INSULATION

The IT overhaul by Brightside Connect has been transformative… Brightside Connect’s expertise and ongoing support have been exceptional…

Gary Ferguson, General Manager ENVIROSHIELD SERVICES


  • Basildon
  • Benfleet
  • Billericay
  • Brentwood
  • Canvey Island
  • Chelmsford
  • Corringham
  • Grays
  • Rayleigh
  • Southend-on-Sea
  • Standford-le-Hope
  • Tilbury
  • Wickford

Frequently asked questions

We answer common IT questions and concerns that businesses in Essex may have

Choosing a local IT support provider like us, based in Essex, means quicker response times for on-site assistance and a deeper understanding of the local business environment. Our proximity allows us to offer personalised and timely support that distant providers might not match.

Our Essex location enables us to respond swiftly to your needs. We can provide on-site support promptly, often on the same day, and our remote support team is available 24/7 to ensure your IT systems are always running smoothly.

Absolutely! We tailor our IT support and services to suit various industries across Essex. Whether you’re in manufacturing, retail, education, or any other sector, we can customise solutions to meet your specific operational requirements.

Being based in Essex not only allows us to quickly address your IT issues in person but also provides us with insights into the challenges faced by local businesses. This local knowledge enhances our ability to deliver relevant and effective IT solutions.

Yes, our proximity to Essex businesses allows us to implement robust cybersecurity measures effectively. We offer comprehensive assessments, real-time monitoring, and quick deployment of protective measures to safeguard your data and systems against threats.

Book your free IT Discovery and Report with no obligation

We start by establishing what you have, and what is missing. We then work out everything you need.
If you just want to enquire or chat first, get in touch and a member of our experience team will be back to you in no time at all.

03301 33 66 50